Refund policy

Refund Policy

Last Updated: 5/1/2026

At Ghr Tak, customer satisfaction is important to us. This Refund Policy outlines the conditions under which refunds, returns, or replacements may be issued.

1. Eligibility for Refunds

Refunds may be issued under the following circumstances:

  • The wrong item was delivered

  • The item was damaged or defective at the time of delivery

  • The order was not delivered

  • The service was canceled by Ghr Tak

To be eligible, issues must be reported within 24 hours of delivery.

2. Non-Refundable Situations

Refunds will not be provided if:

  • Incorrect information (address, contact details) was provided by the customer

  • The customer changes their mind after delivery

  • The product has been used, altered, or damaged after delivery

  • Delays occur due to weather, traffic, or circumstances beyond our control

3. Refund Method

  • Approved refunds will be processed using the original payment method where possible.

  • In some cases, refunds may be issued as store credit or wallet balance.

  • Cash-on-delivery refunds (if applicable) will be handled through bank transfer or store credit.

4. Processing Time

Once approved, refunds are typically processed within 5–10 business days, depending on the payment provider.

5. Order Cancellations

  • Orders may be canceled before dispatch for a full refund.

  • Orders canceled after dispatch may not be eligible for a refund.

6. How to Request a Refund

To request a refund, please contact us with:

  • Order number

  • Reason for the refund request

  • Photos (if applicable)

Contact:
+923411111230
ghrtak1@gmail.com

7. Policy Updates

Ghr Tak reserves the right to modify this Refund Policy at any time. Updates will be effective once published.